Barry
from
United Kingdom
asks
Is this fire flat back. Thanks
Electrical World Replies:
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Hello, thanks for the question. Yes, the fire is flat back.
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A M Donnelly
from
United Kingdom
asks
Hi is this fire quiet and warm thanks
Electrical World Replies:
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Hello, thanks for the question. When the heater is not in use and it is just the flame effect there will be virtually no noise, when the heater is turned on and the fan is running it will be louder but would not interrupt watching TV or having a conversation. And there are 2 heat settings, 1kW and 2KW.
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Gerry
from
Ireland
asks
Which product has remote control
Electrical World Replies:
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Hello, thanks for the question. Yes, this electric fire has a remote control. You can see the User Manual linked in the product description for more information about the remote.
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Robert
from
Ireland
asks
Hi, does this fire have a glass front ?
Ideally looking for an electric fire to fit my fireplace without a glass front.
Do you have ?
Electrical World Replies:
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Thanks for your question - The fire does not have a glass front.
The fire uses a screen at the back, made out of plastic or glass depending on the model chosen to display the flames.
Hope this helps!
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Martin
from
Ireland
asks
Is it possible to replace the bulb with a stronger one?
Electrical World Replies:
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Hello
the fires have been tested to run the bulbs that are supplied with them so we would not be able to advise if their would be any effect in changing to a different bulb
Thanks
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Monica
from
United Kingdom
asks
Is that is the hearth &made off
Electrical World Replies:
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Hello
this product does not come with a hearth
Thanks
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Monica
from
United Kingdom
asks
Is the hearth metal and ash tray thanks
Electrical World Replies:
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Hello
this item does not have a hearth or ash tray
thanks
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Diana
from
United Kingdom
asks
where to buy special bulb for Focal point Blenheim electric fire
Electrical World Replies:
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Hello
you will need to contact focal point
thanks
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Phil
from
United Kingdom
asks
Could you confirm if the overall width of 486mm includes the (brass surround) please?
Also does the fire 'taper' in (narrows) from front to back. We have an aperture of 400mm (inside the existing brass surround which is 500mm).
Also does the overall height include the brass surround please?
If you have a PDF of the installation manual could yyou forward one please. .... many thanks ... Phil
Electrical World Replies:
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Hello
The user manual is available via the listing and dimensions are of the over all fire place including the frame
Thanks
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Prem
from
United Kingdom
asks
Hi, could tell me the model number for this for please. Where is it available in England? Thanks
Electrical World Replies:
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Hello, there are different model numbers for the different surroundings, if you would like to email our customer service team they can advise further on this for you
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edward
from
United Kingdom
asks
Can you use the fire without the remote control
Electrical World Replies:
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Hello, Yes there are controls on the fire. Thanks
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Barry
from
United Kingdom
asks
Is this fire suitable to connect to a back boiler ?
Electrical World Replies:
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Hello, this is an electric fire so you cant connect to a back boiler. thanks
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Karen
from
United Kingdom
asks
Is it a ribbon effect
Electrical World Replies:
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Hello, no it is an LED flame effect, thanks
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John
from
Ireland
asks
Is this a fan heater ?
Electrical World Replies:
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Hello, Yes there is a convector fan heater in this unit. thanks
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Breege
from
Ireland
asks
Does this model have a safety cut-off feature? Thanks.
Electrical World Replies:
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Hello Breege - yes this heater has a thermostat to regulate the temperature. The plug top also comes with a fuse to comply with normal standards. Thank you for your enquiry.
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Anthony
from
United Kingdom
asks
Can we use in a chimney
Electrical World Replies:
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Hello Anthony, this fire can be used inset as well as freestanding. You can get the full requirements for installation in the user guide which you can download from our product listing page or from here: https://www.electricalworld.com/Images/Manuals/Focal-Point-Blenheim-Electric-Fire-User-Manual.pdf - Section 2 lists the full requirements for installation. Thank you for your enquiry.
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hilarydunphy
from
Ireland
asks
What are the dimensions?
Electrical World Replies:
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Hello Hilary, this fire is 593mm (23.3") high, 483mm (19") wide and 154mm (6.12") front-to-back. Thank you for your enquiry.
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